The Data Recovery Process  
       
 
Step 1: 100% Free Data Recovery Service Evaluation With Written Quote
 
Once your data is received at any state, it is immediately taken through a free, non-intrusive evaluation to determine the causes of data loss. Our experienced customer service staff will notify you promptly with the results, provide you with a written quotation and confirm the next steps of your hard drive, RAID array, tape drive, notebook, or other data recovery service before you incur any charges. Your authorization of the quotation is required for us to proceed with the full data recovery service.

Timeframe: 4-6 hours from the time your hard drive is received.

Step 2: Data Recovery Is Performed According To Evaluation Findings and Client Approval
 

Upon approval, the data recovery process will proceed according to your target file specifications and evaluation assessment.

Timeframe: 12-72 hours

Step 3: Data Is Recovered And Placed In Quality Control For Authentication

  Upon recovery, your data is taken through a strict quality control procedure. This process will ensure that our data recovery team has recovered the necessary target files that you have identified as most important. The quality control team will also test additional file folders to ensure your recovered data is in useable condition.

Step 4: Recovered Data Is Packaged and Returned With Proper Loading Instructions

  Once our Colorado quality control team has verified the authenticity of the recovered data, we will then take the necessary steps to properly package and return the data to you. In most cases your data will be returned on CDs or dvds, however we do offer various destination media options for a nominal fee should you require it.

  Possible Destination Media Include (but are not limited to):

  CDs, DVDs, Standard Hard Disk Drives, Online Delivery Via FTP, External Firewire & Backup Drives